Ty Cowart
IT Support & IAM Analyst | Identity & Access Management | Cybersecurity Enthusiast | CompTIA A+ (in progress)
- Role
- Trust and Safety Content Moderator at Apex Systems
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Ty Cowart
I help organizations protect their users, systems, and data — and I come at it from both…
Experience
Trust and Safety Content Moderator
Jul 2021 — Present · US
Enforce Community Guidelines: Uphold and enforce community standards and guidelines set forth by the gaming platform or community.Monitor User Interactions: Regularly monitor user-generated content, including in-game chats, forums, and social media channels, to identify inappropriate behavior or content.Respond to Reports and Complaints: Promptly address reports of harassment, cheating, or other violations of community guidelines submitted by users.Educate Users: Provide guidance and education to users regarding acceptable behavior and the consequences of violating community guidelines.Moderate Discussions: Engage in discussions within the community to address concerns, answer questions, and foster a positive atmosphere.Collaborate with Development Team: Work closely with the development team to identify trends in user behavior and suggest improvements to the moderation process or community guidelines.Maintain Documentation: Keep detailed records of moderation actions taken, including warnings, bans, and appeals.Stay Informed: Stay up-to-date on industry trends, gaming culture, and best practices in community management and moderation.
Education
University of Phoenix
Bachelor of Science - BS, Information Technology
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