Tom Johnston
Helping organizations accelerate growth
- Role
- Sales Director, Retail at Zendesk
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Tom Johnston
The experiences I\'ve had and the people I\'ve met along this path have shaped my \"why\". I…
Experience
Sales Director, Retail
Apr 2025 — Present · Austin, TX, US
I lead a team responsible for improving CX operations of the largest retailers in North America, leveraging Zendesk’s best in class CX cloud technologies.I am deeply committed to lifelong learning and remain at the forefront of emerging trends and best practices in strategic management, organizational development, and leadership excellence-Over businesses rely on Zendesk to make customer experiences better. We provide a complete customer service solution that is easy to use and scales with your business. Customer service is about more than the customer. It’s about your business and your teams, too. We not only make things easy on your customers, but set your teams up for success, and keep your business in sync. It’s everything you need, in one powerful E••••••••@zendesk.com
Education
Sauder School of Business - University of British Columbia
Bachelor's Degree
North Broward Preparatory School
High School
Skills
- Blogging
- Research
- Strategic Planning
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Time Management
- Entrepreneurship
- Typography
- C++
- Persuasive Speaker
- Salesforce.com
- Blog Marketing
- Marketing Communications
- R
- Social Media
- Organic Gardening
- Quarkxpress
- Teamwork
- Team Management
- Attraction Strategies
- Renewable Energy
- Strategic Sales
- Leadership
- Training
- New Business Development
- Public Speaking
- Strategy
- Cocktails
- Spss
- Technical Sales Consulting
- Microsoft Office
- Sales
- Muay Thai
- Customer Service
- Negotiation
- Social Networking
- Business Development
- People Skills
- Sass
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