Twinkle Raghav
Associate specialist- E-commerce at Roquette
- Role
- Associate E-commerce at Roquette
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Twinkle Raghav
As an Associate E-commerce at Roquette, I manage the development and maintenance of the e-commerce tool, which enables online sales and customer relationship management. I work collaboratively with the IT and developer team, and perform user acceptance testing for web and mobile operations.I also monitor the e-commerce sales performance and proactively identify improvement features. I use Excel, Power Query, and BI tools to build reports and visualize data. I have a Bachelor of Technology in Electronic and Communication Engineering from IMSEC Ghaziabad. I am passionate about leveraging data analytics to optimize e-commerce solutions and enhance customer satisfaction.
Experience
Associate E-commerce
Apr 2019 — Present · Gurugram, IN
Responsible for managing e-commerce tool and performing user acceptance testing in development phase.Monitor e-commerce sales performance and proactively identify improvement features.Coordinates with developer team for resolving bugs.Perform UAT on both (web and Mobile)Manage customer master and support sales team by sharing daily sales report.
Education
IMSEC Ghaziabad
Bachelor of Technology - BTech
2013 — 2017
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