Twinkle Gangil
Team Lead - Client Service Analyst @ Epsilon | Project Management, Program Management
- Role
- Team Lead - Client Service Analyst at Epsilon
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Twinkle Gangil
At Epsilon, as a Team Lead - Client Service Analyst with over 2.5 years of experience…
Experience
Team Lead - Client Service Analyst
Feb 2023 — Present · Bengaluru, IN
Education
Jiwaji University
Master of Business Administration - MBA
2013 — 2015
Bundelkhand University
Bachelor of Commerce (B.Com.)
2006 — 2009
Skills
- Customer Satisfaction
- Team Building
- Client Presentation
- Customer Escalation Management
- Team Leadership
- Digital Marketing
- Service-Level Agreements (Sla)
- Email Marketing
- Escalations Management
- Business Development
- B2b Marketing
- Revenue Growth Generation
- Team Management
- Client Services
- Complaint Management
- B2b
- E-Commerce
- Client Relations
- Training
- Employee Training
- Lead Generation
- E-Commerce Consulting
- Customer Relationship Management (Crm)
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