Sarah Martin
Multi-faceted technology professional specializing in highly skilled IT solutions including data security and HIPAA compliance, as well as creating and managing websites that turn visitors into loyal paying customers.
- Role
- IT Manager at Wyoming 211
- Location
- Cheyenne, US
- LinkedIn followers
- 500 followers
About Sarah Martin
Multi-faceted IT professional with hands‑on leadership experience designing, deploying…
Experience
IT Manager
Mar 2023 — Present · Cheyenne, WY, US
Information Technology Support:• Built & Maintains a HIPPA compliant workspace• Troubleshoot issues related to call center technology including the texting platform, telephonic system, database, website and others as applicable • Format computers for new employees (i.e. computer setup, load commonly used websites, set up email, etc.)• Keep a troubleshooting log and excel sheet reporting all technical errors • Provide any necessary suggestions for improvements and changes regarding Wyoming 211’s technology stack• Work independently to provide technical support for all Wyoming 211 employees including the implementation of remote assistanceKeep an updated IT inventory listing all of Wyoming 211’s hardware (laptops, docking stations, webcams, etc.) and technologies used• Tend to firewalls, switches, cables, and any other networking equipment used to ensure minimal downtime for all users• Consult with third-party technical support to resolve hardware and software issuesWeb Development: • Utilize various coding languages and open-source tools to rebuild, launch, and streamline the Wyoming 211 website and ADRC website• Build Wyoming 211’s website and the ADRC Wyoming website with custom post types and custom fields for easy content management• SEO• Routinely update and make any additional changes (adding pages, content, features, etc.) as requested and needed• Responsible for providing and ensuring that both the ADRC and Wyoming 211 search meets all standards of best practices and accessibility• Meet with partners on various projects utilizing teamwork, sharing of ideas and knowledge to provide exceptional user experiences and to determine project scopes and responsibilities • Maintain up-to-date knowledge for best coding practices, accessibility practices, and general technological trends and updatesData Analysis:• Monthly & Quarterly data reporting • Data visualizations that illustrate trends & community needs• Configure interactive data dashboard
Education
Laramie County Community College
Associate's degree, Health Services/Allied Health/Health Sciences, General
Laramie County Community College
Associate of Science - AS, Surgical Technology/Technologist
2019 — 2020
Designlab
Certification, UX Design
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