Duy Nguyễn
AI Strategy & Transformation | Leadership Facilitator | Turnaround Specialist | Human-Centered Leadership Across Tech, Entertainment & Content Production
- Role
- Senior Manager, Talent Tech and Operations at Netflix
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Duy Nguyễn
Results-driven leader with 20+ years of cross-industry experience spanning Technology, Entertainment, and Content Production. I specialize in turning around underperforming teams and operations—driving transformation through strategic leadership, empathy, and a deep understanding of systems and people. As a Turnaround Specialist and AI Strategy Champion, I help organizations unlock efficiency, spark innovation, and scale sustainably. My work blends business acumen with human-centered leadership, enabling high-impact change without losing sight of culture and care. Whether leading production ops, implementing solutions, or building future-ready teams, I bring a track record of delivering results—grounded in purpose, driven by vision.
Experience
Senior Manager, Talent Tech and Operations
Mar 2026 — Present · Los Angeles, CA, US
I lead two key global teams: the US-based Talent Operations Business Systems Analysts and the Manila-based Workday Solutions team, contributing to the overarching strategic direction and day-to-day operational execution.A core part of my role involves developing and implementing a reliable and scalable support process. This is crucial for maintaining the functional integrity and routine operation of our HR systems across the enterprise. I also focus on encouraging collaboration between these geographically diverse teams, standardizing best practices, and working on continuous process improvement to enhance our global HR technology platform\'s effectiveness.
Education
Le Cordon Bleu College of Culinary Arts-Pasadena
Baking and Pastry Arts/Baker/Pastry Chef
Vermont College of Fine Arts
Master of Fine Arts, Creative Writing
2008 — 2010
MIT Sloan Executive Education
Digital Business
UCLA Extension
Six Sigma Green Belt
Emerson College
Bachelor of Fine Arts, Writing, Literature, and Publishing
2003 — 2006
University of California, Berkeley Executive Education, Haas School of Business
Business Analytics
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