Terri Vonmaluski

NA Duty Team Manager

Role
Na Duty Team Manager at Key Travel
Location
Mankato, MN, US
LinkedIn followers
500 followers

About Terri Vonmaluski

Leadership in client experience management defines my role, where my primary focus has…

Experience

  1. Na Duty Team Manager

    Key Travel

    Jan 2025 — Present

    Responsible for overseeing and coordinating all aspects of the North America Operations making sure the department runs smoothly and efficiently, while meeting customer service level agreements. Support and manage the NA team ensuring tasks are completed effectively at the highest standards.

Education

  • American Airlines Travel Academy

    Travel & Sabre

    1995 — 1995

Skills

  • Sabre
  • Customer Service
  • Travel Management
  • Call Center
  • Customer Satisfaction
  • Process Improvement
  • Business Travel
  • Call Centers
  • Operations Management
  • Account Management
  • Airlines
  • Online Travel
  • Leisure Travel
  • Travel Technology
  • Training
  • Tourism
  • Management
  • Coaching
  • Contract Negotiation
  • Salesforce.com
  • Business Process Improvement

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Terri Vonmaluski — Na Duty Team Manager at Key Travel in Mankato, MN, US | Unifers