Thorsten L.

About Thorsten L.

Most of what\'s being sold as \"AI\" right now is a wrapper on someone else\'s model. A better UI on a commodity. It works until the next model update ships the same thing for free. I\'ve been building AI-powered operations for over a decade — long before ChatGPT made it trendy. What survives isn\'t the model. It\'s the integration, the workflow, the accountability layer. My team has delivered 1,300+ integrations across telecom, finance, life sciences, government, and B2B SaaS. Names you\'d recognize, none I\'m allowed to name here — that constraint tells you something about the work. What most AI content skips: every serious B2B operator already lives inside the compliance reality. SOC2 is mandatory for US B2B vendors. GDPR covers anyone with EU customers. HIPAA and ISO 27001 raise the bar further. Almost no dominant AI advice survives a vendor security review. That\'s the gap I work in. The technology is never the hard part. Making it work inside a real business — auditable, accountable, durable — is. The diagnostic I run on every AI business, including my own: what do you own that still matters if the models get 10x better? If a better model makes your product obsolete, you\'re on borrowed time. If it makes it more valuable, you\'re in the right place. Most \"AI moats\" — trust, distribution, taste — are incumbent advantages. For operators from zero, two positions remain defensible: own the context, or own the accountability in a regulated niche. Everything else is temporary. The Era of Agentic Orchestration. That\'s the lens behind what I\'m building: SAM — the AI Sales Manager for consulting practices, coaching firms, and any B2B operator whose AI stack has to pass a vendor security review. SOC2 and GDPR compliant out of the box. 🧬 3cubed.AI (Technical Co-Founder) — AI-first transformation for life sciences and highly regulated industries. Findabl, our flagship, measures whether AI search engines know your business exists. The Agentic Edge — my weekly newsletter for operators noticing that almost none of the dominant AI advice survives their compliance reality. Frameworks, diagnostics, what I see inside real client work — from inside the work, not inside a thumbnail. 50+ marathons taught me what most B2B teams get wrong about endurance: the ones who finish aren\'t the fastest — they\'re the ones who keep going when nothing feels like it\'s working. Building a company is the same discipline. Techstars Mentor. Singularity University Global Ambassador. SF Bay Area. Let\'s talk — DM me about AI inside your operating model. I read every message.

Experience

1. Ai Innovation Consultant

   The Stem

   Feb 2024 — Present · NY, US

   The Stem is a global management consulting firm specializing in customer engagement and digital transformation in Health & Life Sciences. The Stem’s unique “networked consulting” model draws on the industry’s most seasoned independent talent offering clients a nimble, cost-effective and refreshing alternative to traditional consultancies. The Stem provides clients with specialized expertise in customer engagement strategy + insights, execution management, impact measurement, transformation and excellence. The Stem was ranked 3 years in a row in the INC list of fastest growing privately held companies.

Education

• University of California, Berkeley, Haas School of Business

  International Post-Master's Program

  2000 — 2001

• Udacity

  Nanodegree

  2018 — 2020

• Udacity

  Nanodegree

  2024 — 2024

• Udacity

  Nanodegree

  2022 — 2022

• City University of Seattle

  Master of Business Administration - MBA

  1996 — 2000

• Singularity University - NASA Ames Research Ctr, California, USA

  Executive Program

  2015 — 2015

Skills

• Social Crm
• Social Commerce
• Augmented Reality
• Digital Strategy
• Loyalty Programs
• New Media
• Consumer Behaviour
• Integrated Marketing
• Digital Marketing
• Mobile Marketing
• Relationship Marketing
• Direct Marketing
• Interactive Marketing
• Media Planning
• E-Commerce
• Customer Insight
• Blogging
• Analytics
• Marketing
• Social Media
• Interactive Advertising
• Creative Strategy
• Digital Media
• Online Advertising
• Web Analytics
• Media Buying
• Mobile Advertising
• Online Marketing
• Crm
• Mobile Devices
• Social Media Measurement
• Media Strategy
• Brand Development
• Email Marketing
• Multi-Channel Marketing
• Advertising
• Social Media Marketing
• Marketing Strategy
• Marketing Communications
• Strategy