Tushar Gupta

About Tushar Gupta

Strategic and data-driven Business Analyst with 7 years of experience in Workforce Management, currently driving scheduling optimization and operational efficiency within Amazon Ads Trust. Skilled in forecasting, capacity planning, and analytics to ensure seamless workflow management for high-impact ad trust initiatives.At Amazon, I work closely with cross-functional teams to develop and implement scheduling strategies that enhance team performance, optimize resource utilization, and meet dynamic business needs. My background in Workforce Management enables me to anticipate challenges, improve processes, and leverage data insights to support organizational goals.Passionate about empowering teams through accurate scheduling and robust analytics to achieve operational excellence and deliver value to our customers. Open to connecting with like-minded professionals who share a focus on innovation, efficiency, and customer-centric solutions in the Workforce Management and Business Analytics domains.

Experience

1. Bussiness Analyst (Wfm)

   Amazon

   Nov 2024 — Present · Delhi, IN

   As a Business Analyst in Workforce Management Support for Amazon Ads Trust, my day-to-day responsibilities revolve around optimizing scheduling processes and automating reporting systems to enhance operational efficiency. I collaborate closely with cross-functional teams to ensure the right resources are available at the right time to meet business needs, managing scheduling through sophisticated tools like Alvaria and NICE.A significant portion of my role involves developing and automating reports that are reviewed directly by leadership. This is achieved by leveraging AWS, S3, and SQL to automate data extraction, analysis, and report generation, ensuring accuracy, consistency, and timely delivery of insights that inform high-level decisions.Additionally, I manage various program management tasks, overseeing projects aimed at improving workflows, aligning processes with business objectives, and ensuring seamless integration of new systems. Using these tools, I analyze large datasets, identify trends, and provide actionable recommendations that drive continuous improvement.This blend of technical expertise, strategic planning, and close collaboration with leadership allows me to contribute to the success of Amazon Ads Trust by streamlining operations, enabling data-driven decision-making, and ensuring the optimal management of workforce resources.

Education

• FinX Institute Limited ( Formerly BSE Institute Limited)

  Foundation degree, Financial markets

• Delhi University

  Bachelor of Commerce - BCom, Business/Commerce, General

  2014 — 2017

• Central Board of Secondary Education

  12, Business/Commerce, General