Tushar Soni
Technical Consultant at Salesforce
- Role
- Technical Consultant at Salesforce
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Tushar Soni
Results-driven Salesforce Developer with 6+ years of experience designing and delivering…
Experience
Technical Consultant
Jul 2024 — Present · Jaipur, IN
Develop and implement AI-driven features like Einstein Case Classification, Email/Work Summaries, Social Media Posts Summaries, Einstein Service/Email Replies, Social Media Replies for clients like Tata Croma and IndiGo Airlines- Utilize Flows and Prompt Builder to deliver custom AI solutions, enhancing customer service automation- Built a custom solution to collect agent feedback on AI features, driving improvements in AI-driven workflows- Collaborate with cross-functional teams to design and deliver Salesforce functionalities.
Education
Modern College of Management & Information Technology, Korba
BCA - Bachelor of Computer Application, Computer Science
2016 — 2019
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