Tusharr Murudkar

About Tusharr Murudkar

I am a Supply Chain and Planning leader with over three decades of experience in…

Experience

1. Gm - Lead i Support Projects Demand & Supply Planning

   Bajaj Electricals Ltd

   Dec 2008 — Present · Mumbai, IN

   Achievements:Lead I Support Projects – Demand & Supply PlanningTeam Leader for Post Sales (Team of 10 people): • Enhancing customer satisfaction through Sales & Operations Planning (S & OP) and achieving 85%+ OTIF.• Driving inventory optimisation via BI dashboards and SAP customised reporting.• Improving supply chain throughput and efficiency, generating measurable bottom-line impact.• Leading full-cycle deployment of SAP S/4HANA and Oracle ERP, streamlining core supply chain processes.• Increasing First Level Margin (FLM) by 1% through pricing strategies and TOC integration.• Applying Theory of Constraints (TOC) to eliminate bottlenecks, improve throughput, and boost profitability.• Recognised for cross-functional leadership, uniting Sales, Operations, and IT to deliver strategic outcomes.• Managing the order-to-cash process for the Illumination Supply business in India.• Oracle SIBEL software designed for post-sales activity monitoring for ease of work in a Ticketing System.• Ensure high levels of customer satisfaction among internal and external stakeholders.• Establish strong working ties with sales, supply chain, and other divisions to ensure prompt resolution and improved customer service levels.• Ensure efficiency and effectiveness in the daily operational process among the Team• Manage and process orders from an end to end perspective including managing open orders and prioritization.• Manage the daily as well as month-end closing processes in compliance with the company policy and guidelines.• Responsible for Customer Relation, Business Promotion and their correspondence• Manages daily activities of the operational sales support function and sales support team• Handle and resolve complex customer requests or complaints.