Tushar Pandey
Vice President - Head of Customer Experience and Virtual Growth Force Channel
- Role
- Mumbai Metropolitan Region at Citi
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Tushar Pandey
Accomplished professional in Financial Services (Banking, Fintech and Broking) with 10+ years of relevant experience in roles spanning across Customer experience, Digital Transformation and Compliance.Led and executed cross - functional strategic projects across different Asian geographies that delivered significant customer value and operational efficiency Currently responsible for delivering best in class customer service at HDFC Securities.Alumnus of Citibank’s APAC Leadership Development Program: A 2-year flagship program in Operations & Technology (O&T) domain aimed at identifying and nurturing high caliber talent into leadership roles. Post graduate from 2012-14 MBA batch of Indian Institute of Foreign Trade (IIFT)
Experience
Mumbai Metropolitan Region
Present
Managed Corporate Banking Operations- Was responsible for diligence processing for the Western India portfolio. Worked with the team to prepare a set of standardized checks that helped streamlining the diligence processing- Rendered credit policy advisory to Relationship Managers- As a part of BAU activity, was responsible for executing various kinds of transactions(L/Cs, Bills etc.)
Education
Indian Institute of Foreign Trade
Master of Business Administration (MBA), International Business
2012 — 2014
Ajay Kumar Garg Engineering College
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
2006 — 2010
Rani Laxmi Bai Memorial Senior Secondary School,Lucknow
Science
2003 — 2005
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.