Tushar Bhola
Digital Transformation |Project Management|Business Analysis |Certified Scrum Master|Agile |Pega -- LCNC| CPBA | Stakeholder Management | Digital Process Automation|SDLC|Business Process Management
- Role
- Scrum Master at Infosys
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Tushar Bhola
As a Senior Consultant at Infosys with over 11.5 years of experience in IT, I specialize in Agile project management, cross-functional coordination, and business process optimization. My expertise spans project planning, stakeholder engagement, and digital process automation, supported by certifications in Scrum and Pega Business Architecture (PCBA). I am dedicated to enabling teams and organizations to achieve operational excellence by applying robust methodologies and innovative problem-solving strategies. Leveraging tools like kibana,Jira, AppDynamics, and ServiceNow, I contribute to efficient workflows, ensure timely project delivery, and drive impactful outcomes.
Experience
Scrum Master
Jan 2025 — Present
Led an Agile Scrum team of 9 engineers delivering applications across web, mobile, and chatbot platforms for a telecom organization serving 10M+ customers. Facilitated 100+ Scrum ceremonies ensuring consistent sprint cadence and delivery predictability. Improved sprint velocity by 20% within two quarters through Agile coaching and retrospective-driven improvements. Reduced sprint spillover by 30% via proactive backlog refinement and dependency management. Coordinated with QA, DevOps, and support teams to reduce issue resolution time by 25%.
Education
Lingaya's Vidyapeeth
Bachelor of Engineering, Electrical, Electronics and Communications Engineering
Manava Bharti India International SchoolCentral Board of Secondary Education
Secondary Examination; Class XII, Science with Economics
2008 — 2009
Lingayas University
B-Tech, Electronics and Communication
2009 — 2013
Manava Bharti India International SchoolCentral Board of Secondary Education
Higher Secondary; Class X, science
2006 — 2007
Skills
- Dotnet
- Html
- Sql
- Css
- C#
- Sharepoint
- Ado.net
- Microsoft Office
- Microsoft Dynamics Ax
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