Tushar Arora

Lead Instructor and Technician @Aashirwad Telecom

Khanna, IN

Supervised and optimized operations for a 7-member technical team, introducing micro-soldering workflows, logic board-level diagnostics, and streamlined repair protocols—resulting in a 50% improvement in repair turnaround time, a 25% rise in customer satisfaction, and a 20% reduction in operational expenses- Trained and mentored over 50 students from across India in advanced mobile hardware diagnostics and repair methodologies, including data recovery from dead/cracked boards, water damage repair, thermal and boot loop analysis, and CPU-level interventions—enhancing their technical competence by over 50%- Designed and executed structured, outcome-driven training modules, leading to 97% of trainees successfully launching independent repair businesses or securing technical roles, contributing to regional skill development and employment generation- Acted as an internal consultant, advising on procurement strategy and inventory optimization—negotiated with wholesale suppliers to secure a 20% reduction in component costs, thereby boosting profit margins and ensuring operational resilience- Spearheaded local marketing initiatives, including WhatsApp broadcast campaigns, flyer distribution, and in-store referral programs, hoardings —increasing foot traffic and inquiries by 40%- Extended consultancy support to aspiring entrepreneurs and local technicians, offering practical insights into workshop management, client acquisition, and digital branding. Also delivered a seminar on technical skill development at my undergraduate college, encouraging students to pursue vocational expertise and entrepreneurial pathways in the electronics repair sector.

CHANDIGARH UNIVERSITY

Bachelor in Computer Science and Engineering, Computer Science

Panjab University, Chandigarh

Bachelors in Computer Applications , Computer Programming, Specific Applications

Delhi Public School, Khanna

Middle School Diploma

Alliance Manchester Business School

MSc Management, Business Administration and Management, General

St Peters Senior Secondary School, Chandigarh

High School Diploma