Tushar Verma
Management Trainee @ Genpact | MBA in International Trade Management
- Role
- Management Trainee at Genpact
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Tushar Verma
With a solid foundation in International Trade Management from NMIMS, my role as a…
Experience
Management Trainee
Feb 2023 — Present · Gurugram, IN
Manage the OTC Claims portfolio and maintain strong customer relations• Respond to customer emails and phone calls related to payment / dispute status• Determine if the disputes are valid and issue credit memos (If valid dispute)• File Claim of payment in customer Portals if Disputes are invalid• Review disputed reasons such as pricing, shortages, damages, rebates, co-ops and returns• Obtain data from customers, freight forwarders and business units• Obtain documentation to support Business\'s position on invoices which are disputed andprepare necessary documentation to rebill customers• Independently manage assigned targets for aged AR claims• Speak to the US based clients to discuss the input and resolve any queries for disputes• Research any full open invoices which customers have disputed• Support team priorities and initiatives and effectively manage workload• Assist in SOP (Standard Operating Procedures) creation and updating• Deliver the required data for audit purposes
Education
DEV SAMAJ VIDYA NIKETAN SR. SEC SCHOOL , GURUGRAM
12TH
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
MBA/PGDM - INTERNATIONAL TRADE MANAGEMENT
2021 — 2023
Goethe Institute
A1 CERTIFIED
2017 — 2017
School Of Open Learning ( DELHI UNIVERSITY )
Bachelor of Commerce - BCom
2017 — 2020
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