Tushar Srivastava
Strategy & Accounts@Amazon || Ex. Tata Motors
- Role
- Manager-accounts & Strategy at Amazon
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Tushar Srivastava
Amazon India (May ‘19– Present) Manager-Accounts & strategy- Marketplace (May 2019-…
Experience
Manager-accounts & Strategy
May 2019 — Present · Gurugram, IN
Roles & Responsibilities:• Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the Sellers and Amazon• Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience• Troubleshoot any operational issues, collaborating with internal teams to develop quick and sound solutions• Partner with program teams to drive adoption of various programs for the sellers.• Coordinating with the FBA team to increase the inventory limits for a particular seller if required and helping sellers with registration across FCs• Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans.Managing the seller relationship & driving the growth of the seller\'s business through different program such as Restock FBA/FLEX Inventory, Seller Recovery, ASIN Price competitiveness, Seller Success and so on. Nudged seller for being price competitive and to bring back selection on Amazon India Market Place. Owned and managing integration of portfolio of New sellers and help them become self-reliant through basic training.Worked upon many new Initiative/pilot project such as Inventory Placement Program(IXD), No Cost EMI Program, FBA Wishlist, Flex Attrition Etc. and converted it into full time program by delivering results.Upselling /Cross-selling different Services/products such as FLEX, FBA, ABA Account Management, Sponsor Product to 50+ SellersWorked with sellers to improve operational aspects of their business in providing a great consumer experience.Conducted deep dive analysis and provide routine reporting on the seller\'s current business and future opportunities.Tracked and monitored performance and sales of key partners to manage their performance.
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