Tushar Shingate
Senior Product Support Analyst | Scrum Master | Agile Coach | 15+ yrs in Pharma, Retail & BFSI | Agile Delivery | Stakeholder Management | Sprint Execution | Data-Driven Problem Solver | AWS | ITIL | CSM
- Role
- Senior Product Support Analyst at EVERSANA
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Tushar Shingate
Hi, I’m Tushar Shingate — a certified Scrum Master and Senior Product Support Analyst…
Experience
Senior Product Support Analyst
Dec 2022 — Present · Pune, IN
At Eversana, I’ve been instrumental in managing product support and Agile delivery for pharma-based platforms. I facilitate sprint planning, stand-ups, reviews, and retrospectives to ensure high-quality deliverables. I coach cross-functional teams on Agile principles, resolve blockers, and ensure timely delivery using JIRA and velocity tracking. My efforts have resulted in a 20% improvement in sprint completion rate and increased stakeholder satisfaction. I also act as the bridge between technical teams and product owners, driving backlog grooming aligned with evolving business priorities. By leading continuous improvement initiatives during retrospectives, I’ve helped the team adopt smarter practices and improve their burn-down consistency.
Education
Modern College
Bachelor of Commerce - BCom, Accounting
Modern Highschool
SSC, Business/Commerce, General
1991 — 2001
Savitribai Phule Pune University
Bachelor of Commerce, Accounting and Finance
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