Tushar Modi

Salesforce Admin Salesforce Business Analyst @GuruSchools LLC

Worked with the user group for requirement gathering as a Salesforce Business Analyst throughout the planning and implementation in the initial stage. Worked as a Salesforce Administrator for a later period. Implemented the requirements on Force.com platform for online ordering and execution of client campaigns. Created Data Validation rules and formulas as per business requirement. Worked with various Confidential Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards. Created Workflow Rules to automate Tasks, Email Alerts, Approval processes, Field Updates, time-dependent actions, Lightning Process Builder, Outbound API Messages, and used Email templates in HTML/Visual Force. Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility. Performs system administration functions such as user management (profiles and roles), field and validation rule configuration, record types, picklists, page layout management, mobile setup, data management (uploads), folder management, and public groups, as well as other configuration items. Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry. Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Confidential, checking for the correctness of the data. Help users with Chatter teams/Groups and follow applications as well. Environment: Salesforce.com Platform, Data Import Wizard, Data Loader, Workflow & Approvals, Process Builder, Reports & Dashboards, Custom Objects, Custom Fields, Custom Tabs, Data Security, Email Templates, and Chatter.Worked End to End of SDLC, Stakeholder Meetings, Requirement gathering, BRD, Jira, Scrum, SharePoint, Azure Devops, MS Visio, Worked closely with Development and Testing teams.