Tushar Marathe

Senior Manager @TAFE - Tractors and Farm Equipment Limited

Chennai, IN

Leading aftersales operations across Western Europe, Balkan countries, North Africa, Middle East and Russia for tractors, implements, and emerging EV & CRDi Stage V platforms.Spearheading Go-To-Market strategies and executing the Nascent Care Program for new product seeding and early-stage customer support.Driving technical failure analysis using tools like Curtis, Bosch, and Kelly, and coordinating with QA for root cause resolution.Collaborating with R&D for product refinement based on real-time customer feedback and distributor insights.Planning and forecasting spare parts demand using 3X3 critical analysis and preventive stocking strategies.Leading warranty cost reduction initiatives, policy formulation, and vendor coordination for failure rectification.Conducting technical training, distributor onboarding, and service manual development to ensure field readiness.Executing strategic international projects like Germany spare parts warehouse setup, EV tractor deployment, and “Drive of the Quarter” innovation programs.Implementing DMAIC methodology to resolve systemic issues and enhance customer satisfaction.

Symbiosis Institute of Management Studies

Master of Business Administration - MBA, International Business

Maharashtra State Board of Technical Education (MSBTE)

Diploma, Automobile Engineering

Savitribai Phule Pune University

Bachelor of Engineering - BE, Mechanical Engineering