Tushar Doijad

Customer Service Associate @ FirstCry.com | Customer Service, Critical Thinking

Role: Customer Service Associate at FirstCry.com (BrainBees Solutions Ltd.)
Location: Pune, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Tushar Doijad

As a Customer Service Associate at FirstCry.com since November 2025, I contribute to delivering seamless customer support by utilizing my expertise in customer service, critical thinking, and bookings. My proficiency in Hindi, English, and Marathi enables me to engage effectively with diverse clientele. My prior experience as a Seller Support Executive at Digitide involved managing supplier interactions via chat and email. Recognized with multiple \"Star of the Month\" accolades, I remain committed to excelling in my role and consistently achieving key performance indicators to ensure customer satisfaction.

Experience

Customer Service Associate
FirstCry.com (BrainBees Solutions Ltd.)
Nov 2025 — Present · Pune, IN

Contact information

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Work email
•••••@firstcry.com
Personal email
•••••@•••••.com
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Current company

FirstCry.com (BrainBees Solutions Ltd.)

Retail · 5K employees · Founded 2010 · Plot No 114, Rajashree Business Park, Tadiwala Road, Pune - 411001, Near Sohrab Hall, Pune, Maharashtra, Maharashtra, 411001, IN

FirstCry is India’s leading e-commerce company in the kids and babies shopping sector, established in 2010 by Supam Maheshwari and Amitava Saha, headquartered in Pune. With more than 25 million customers in the domestic and international markets and 6000+ employees, we believe that the first cry of a baby is the most special moment for a mom and dad! Our mission is to make this, and all other moments of parenthood, filled with joy and happiness. We are committed to making the parenting experience beautiful, from safe shopping to supporting parents in Parenting, child’s education, making learning fun for kids through our Edutainment solutions. As an organization, we have transformed constantly to the ever-changing, fast-paced industry and we have people who are very well adept at this pace. Our culture throbs with a passion to constantly innovate and be at the forefront which is nurtured by motivated individuals and teams who take ownership of any challenge they take up and are self-driven. As an organization, we are trendsetters and are always on the lookout for curious, self-driven individuals who love challenges.’ Get in touch with us at h•••@firstcry.com for career opportunities.

firstcry.com

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