Tushar Dange
Collections Specialist @ Firstsource | Microsoft Excel, Power BI
- Role
- Collections Specialist at Firstsource
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Tushar Dange
Firstsource leverages analytical skills and expertise in fraud investigations to support secure and efficient collection processes. Collaborates with teams to maintain compliance with policies and regulatory standards, ensuring data accuracy and integrity. Mumbai University graduate with a Bachelor of Science in Statistics, skilled in hypothesis testing, Microsoft Excel, and Power BI. Motivated to employ data visualization techniques to drive informed decision-making and enhance operational excellence.
Experience
Collections Specialist
Dec 2023 — Present · Mumbai, IN
Initiated and received calls from consumers regarding outstanding debts, employing a professional and empathetic approach. • Negotiated realistic payment plans that benefited both the company and consumers, ensuring manageable financial obligations. • Maintained accurate records of communications and transactions, ensuring compliance with the Fair Debt Collection Practices Act (FDCPA). • Provided exceptional customer service, resolving complaints and disputes with a cooperative attitude.
Education
Mumbai University Mumbai
Bachelor of Science - BS
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