Tushar Chugh

Customer Success & Retention | CRM | SaaS | B2B| 4+ Yrs Exp | Open to Opportunities

Role
Customer Relationship Management Manager at Infinity Education
Location
Gurugram, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tushar Chugh

With 4+ years of diverse experience in Customer Relationship Management, Digital Marketing, and Business Development, I’ve had the opportunity to work across EdTech, SaaS, and Real Estate sectors—guiding customers from onboarding to retention, while aligning solutions with their business goals. At the core of my work is a deep commitment to customer success. I specialize in: Streamlining onboarding experiences Upselling & renewal strategies Feedback-driven product improvement CRM operations & data insights (Salesforce, LeadSquared, etc.) From handling high-touch client portfolios in the Middle East to driving user engagement at SaaS platforms, I take pride in being the voice of the customer while bridging the gap between product and people. Always eager to collaborate, learn, and contribute to creating customer-first journeys that drive both retention and growth. Let’s connect!

Experience

  1. Customer Relationship Management Manager

    Infinity Education

    Jan 2024 — Present · Gurugram, IN

Education

  • University of Warwick

    Bachelor of Business Administration - BBA

  • Ansal University Gurgaon

    Bachelor of Business Administration - BBA

    2018 — 2021

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Tushar Chugh — Customer Relationship Management Manager at Infinity Education in Gurugram, IN | Unifers