Tushar Chugh
Customer Success & Retention | CRM | SaaS | B2B| 4+ Yrs Exp | Open to Opportunities
- Role
- Customer Relationship Management Manager at Infinity Education
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Tushar Chugh
With 4+ years of diverse experience in Customer Relationship Management, Digital Marketing, and Business Development, I’ve had the opportunity to work across EdTech, SaaS, and Real Estate sectors—guiding customers from onboarding to retention, while aligning solutions with their business goals. At the core of my work is a deep commitment to customer success. I specialize in: Streamlining onboarding experiences Upselling & renewal strategies Feedback-driven product improvement CRM operations & data insights (Salesforce, LeadSquared, etc.) From handling high-touch client portfolios in the Middle East to driving user engagement at SaaS platforms, I take pride in being the voice of the customer while bridging the gap between product and people. Always eager to collaborate, learn, and contribute to creating customer-first journeys that drive both retention and growth. Let’s connect!
Experience
Customer Relationship Management Manager
Jan 2024 — Present · Gurugram, IN
Education
University of Warwick
Bachelor of Business Administration - BBA
Ansal University Gurgaon
Bachelor of Business Administration - BBA
2018 — 2021
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