Tushar Chawla
Fintech Operations Executive @Tech Mahindra
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WORK HISTORY
Fintech Operations Executive @Tech Mahindra
Noida, IN
Managing consumer cases for a global fintech platform within SLA-driven processes•Ensuring compliance, data accuracy, and adherence to payment-related policies•Handling transaction queries, exceptions, and escalations in a controlled environment•Maintaining audit-ready documentation and following process control frameworks
EDUCATION
Delhi University
Bachelor of Commerce Honours - BCom ( Hons.) , Accounting and Finance
ABOUT TUSHAR CHAWLA
FRM candidate with 2+ years of experience across domestic and international business operations, currently working in a fintech (BFSI) environment supporting payment-related processes.Experienced in handling transactions, exceptions, and escalations within SLA-driven frameworks, with strong focus on compliance, process controls, and documentation accuracy. Currently working in the Banking process, gaining exposure to fintech operations and customer-level risk scenarios.Actively seeking opportunities in risk, finance, or operations roles where I can apply my control mindset and growing knowledge of financial risk frameworks.
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