Tushar Chavan
DataCenter Ops Lead@UBS || Certified EngineerGold@UBS || Certified Product Manager@UBS || Change Initiative Manager@UBS || CMDB Specialist || STRP Process Specialist
- Role
- Data Center Services Operations Lead at UBS
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Tushar Chavan
As a data center service operations lead at UBS, I lead and manage data center services for a global financial institution, ensuring high availability, security, and performance of IT infrastructure and applications. I have over 10 years of experience in IT support and service management, and 8 years in data center operations and optimization for financial services. I apply ITIL best practices and Lean Six Sigma methodologies to streamline service delivery, optimize processes, and reduce costs and risks. I coordinate and collaborate with internal and external stakeholders, vendors, and partners to resolve incidents, implement changes, and maintain CMDB. I leverage Azure cloud platform and tools to enhance data center capabilities, scalability, and efficiency. My mission is to provide reliable, responsive, and resilient data center services that support the business objectives and operations of UBS and its clients. My values are quality, innovation, customer satisfaction, teamwork, and continuous improvement. My motivations are to learn, grow, and excel in data center operations and management, and to contribute to the success and value of UBS and its clients. My goals are to achieve operational excellence, service excellence, and customer excellence in data center services, and to advance in data center career path.
Experience
Data Center Services Operations Lead
Apr 2022 — Present · Pune, IN
Incident manager & Global Command Centre LeadLead incident management activities, ensuring timely resolution and minimal impact on business operations.Managed the global command center, overseeing operations and coordinating with stakeholders across multiple locations.Implemented Six Sigma methodologies to improve incident response efficiency and reduce downtime.Directed data center command center operations, ensuring uptime and reliability of critical infrastructure.Implemented change management processes to facilitate seamless updates and maintenance activities.Coordinated with vendors and internal teams to resolve issues and optimize data center performance.
Education
Pune University
Masters in Catering Science and Bachelor's in Hospitality Studies, Hospitality Administration/Management
2012 — 2015
Camp Education Societys Arvind B. Telang Arts, Commerce & Science College, Pune
High School Diploma
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