Tushar Bhardwaj

About Tushar Bhardwaj

Enterprise Transformation & Strategy leader with 15+ years of experience driving…

Experience

1. Head of Business Excellence

   Ajanta Pharma Ltd

   Apr 2024 — Present · Mumbai, IN

   Lead the Business Excellence function for International Business, driving digital transformation, sales effectiveness, and performance governance across 20+ emerging markets (Africa, Asia, CIS). Partner with senior leadership and the MD to institutionalize scalable frameworks that improve sales productivity, marketing ROI, and execution discipline.Key Contributions & Impact:Sales Planning Transformation – Designed and deployed a CRM-driven daily visit planning system using elapsed time and buffer management principles. Improved field coverage and compliance from ~60% to >90% across multiple regions.Commercial Expense Digitization (~50% of promo budget):Trade Promotion Claims – Re-engineered approval process with chatbot-enabled workflows + real-time dashboards, cutting cycle times from 70–80 days to <30 days, freeing up ~20% of sales & marketing bandwidth.Interior Tour Expenses – Standardized tour routes across markets and launched a CRM-integrated portal, halving reimbursement cycles and enabling ROI measurement of visits. Improved adherence and cost-effectiveness.Performance Governance – Established a unified business review portal consolidating sales KPIs, SFE metrics, pharmacy analytics, and promo spend. Introduced structured KPI tracking (earlier absent) and shifted reviews from divisional to territory/rep-level, embedding a culture of root-cause analysis and actionable insights.Leadership & Change Management – Lead and mentor an 8-member cross-functional team across analytics, SOP governance, and SFE. Drive adoption of new digital tools, embedding execution discipline and data-driven decision-making across the organization.

Education

• Indian School of Business

  Post Graduate Diploma in Management, Operations

  2013 — 2014

• Birla Institute of Technology and Science, Pilani

  Bachelor of Engineering (B.E.), Civil Engineering

  2006 — 2010

Skills

• Management Consulting
• Business Strategy
• Theory of Constraints
• Business Analysis
• Operations Management
• Manufacturing Operations Management
• Statistical Tools
• Data Analysis
• Solver
• Project Planning
• Project Estimation
• Microsoft Office
• Civil Engineering
• Ms Project
• Power Plants
• Procurement
• Commissioning
• Process Engineering
• Autocad
• Project Engineering
• Team Management
• Engineering
• Epc
• Process Scheduler
• Project Control
• Contract Management
• Budgets
• Feasibility Studies
• Supply Chain Management
• Project Coordination
• Project Management
• Management
• Strategy
• Business Development
• Analysis
• C
• Microsoft Excel
• Leadership
• C++
• Six Sigma