Tushar Alakh
Assistant Manager (Digital Transformation) at FIS Global || RPA || Agentic AI || CSM || Business Analytics|| BPaaS || Implementation || Client Services || Project Management ||
- Role
- Assistant Manager Digital Transformation Analyst ll at FIS
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Tushar Alakh
Experienced Analyst with a demonstrated history of working in the information technology Project Management and services industry. Skilled in Analytical Skills, Operations Management, Data Analytics, and Teamwork. Strong professional with a BTech - Bachelor of Technology focused in Civil Engineering from Maharishi Dayanand University.
Experience
Assistant Manager Digital Transformation Analyst ll
Apr 2022 — Present · Gurugram, IN
Identify the scope of automation as well as toil-reductions along with operations team through feasible studyAnalyze and model the business domain to create a complete picture of work-flows and technical requirements fulfilled by existing and proposed softwareCreate functional requirements in use cases and coordinate requirements walk-through and sign-offs for client in the domain of settlement risk managementEnabling the technical team to gauge the requirements from a functional perspective to define the business problem and primary objectives of the new projectPerform detail analysis of the process and prepare a Process Understanding Document along with AS IS & TO BE process mapsPerform requirement gathering and design robotics solution for the processes.Creating detailed project road maps, plans, schedules, support structure, and work breakdown structuresCreate user manuals, administrator Instructions, developer document activity diagrams and map processes and data flowCreate Benefit Summary/Case, detailed RASCI matrix and CBA of projectsIdentify risks, potential \'scope creep\' and change management with the Project Manager and Assist Change Managers to assist users in process flow and user interface changes
Education
Maharishi Dayanand University
BTech - Bachelor of Technology, Civil Engineering
2013 — 2017
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Project Management
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