Tulu Bekele
Information Technology Specialist @Flame Metals Processing
- Role
- Information Technology Specialist at Flame Metals Processing
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Tulu Bekele
I’m an IT Systems Support professional with hands-on experience deploying and managing…
Experience
Information Technology Specialist
May 2024 — Present · MN, US
Configured, installed, and deployed software on client workstations and laptops, including imaging, troubleshooting drivers, user setup, domain integration, and file/folder permission management.• Install, configure, and maintain networking infrastructure (Cisco & TP-Link switches, cabling, patch panels), including diagnostics with network testers.• Provided IT support by managing user accounts via Active Directory. and handling Office 365 issues.• Maintained IT infrastructure, including server maintenance, database management, network troubleshooting (routers, switches, Firewalls), and issue tracking via the ServiceNow ticketing system.• Collaborated with software development teams to document procedures, write and execute test cases, perform quality assurance, and produce detailed technical documentation.
Education
Minnesota State University, Mankato
Bachelor's degree, Information Technology
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