Tulasi Dondapati

About Tulasi Dondapati

My professional experience includes facilitating smooth deliveries by understanding the importance of each component of the service delivery and management process. I have been providing the benefit of my expertise in the capacity of an IT service delivery for years. I have a great experience in maintaining high-performing service support functions and business process improvement.From networking with stakeholders and managing client-focused projects to identifying new business opportunities and building solid internal and external relationships, my background has prepared me to excel in this position. My ability to keenly analyze data and communicate effectively and strategically with clients, along with my strong organizational and interpersonal talents, positions me to thrive in this role.I have provided quality solutions with a focus on outstanding customer service. I have a record of effectively evaluating company processes, and planning and implementing process changes that work to increase performance and reduce costs. I offer proven success in recognizing and addressing project constraints, resulting in 100% on-time and on-budget delivery.Below are the highlights of my career that makes me unique:• 8+ years of strong demonstrated experience in the Pharmaceutical industry serving different areas of clinical trial management, drug development, research, human resources• 10+ years of experience in Analysis, Design, Development, Management, and Implementation of various web and client-server applications using various technologies and experience working with SharePoint technologies• Having a Master degree in Computer Science• Building and maintaining beneficial and trusting relationships with global customers and optimizing client service and support; expanding existing relationships, monitoring relationship profitability, and developing strategic and innovative ideas to accelerate revenue effectively managing multiple projects at the same time.• Developing solid partnerships with clients, peers, vendors, and management teams to facilitate efficient delivery and productivity and achieve success while ensuring top-flight quality assurance.• Strong expertise in project management methodologies and techniques.• Advise and consistently apply IT best practices(including Agile, SDLC) and contribute to continuous improvement in close partnership with Delivery expert, COE, and Quality teams• Deliver using best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.

Experience

1. Associate Director - Clinical Data Management

   Merck

   Jun 2023 — Present · Rahway, NJ, US

Education

• Montclair State University

  Master's degree, Computer Science

  2006 — 2008

• Andhra University

  Bachelor's degree, Electrical, Electronics and Communications Engineering

  2000 — 2004

Skills

• Visual Studio
• Sharepoint
• Business Analysis
• Javascript
• Software Development Life Cycle (Sdlc)
• Agile Methodologies
• Microsoft Sql Server
• Sdlc
• Solution Architecture
• .net
• Oracle
• Requirements Analysis
• Infopath
• Software Project Management
• Sharepoint Designer
• Requirements Gathering
• Vb.net
• Software Development
• Sql
• Xml
• Nintex