Tuhin Sengupta
Customer Success Journey | Client Engagement & Technology Solutions | Ex-Telecom | SaaS & Consulting Aspirations | Schulich MMgt \'23 | HBS Online - Business Strategy
- Role
- Client Engagement Specialist (Emea Region) at Criteo
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Tuhin Sengupta
Hi there! If you are here, you are probably curious about what drives me. I am a…
Experience
Client Engagement Specialist (Emea Region)
Apr 2025 — Present · IN
1) Resolved Tier 1 & 2 advertiser and partner issues across EMEA, ensuring high client satisfaction and adherence to SLAs.2) Collaborated with cross-functional teams to troubleshoot campaign, billing, and platform-related queries using Zendesk and Salesforce.3) Delivered proactive support and product guidance tailored to regional market needs, enhancing platform adoption and retention.
Education
Schulich School of Business - York University
Master's degree
2022 — 2023
Harvard Business School Online
Business Strategy Program
2025 — 2025
SRM University
Bachelor of Technology - BTech
2017 — 2021
Indus Valley World School
Higher Secondary Degree
2014 — 2017
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