Tuhin Sengupta

Customer Success Journey | Client Engagement & Technology Solutions | Ex-Telecom | SaaS & Consulting Aspirations | Schulich MMgt \'23 | HBS Online - Business Strategy

Role
Client Engagement Specialist (Emea Region) at Criteo
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tuhin Sengupta

Hi there! If you are here, you are probably curious about what drives me. I am a…

Experience

  1. Client Engagement Specialist (Emea Region)

    Criteo

    Apr 2025 — Present · IN

    1) Resolved Tier 1 & 2 advertiser and partner issues across EMEA, ensuring high client satisfaction and adherence to SLAs.2) Collaborated with cross-functional teams to troubleshoot campaign, billing, and platform-related queries using Zendesk and Salesforce.3) Delivered proactive support and product guidance tailored to regional market needs, enhancing platform adoption and retention.

Education

  • Schulich School of Business - York University

    Master's degree

    2022 — 2023

  • Harvard Business School Online

    Business Strategy Program

    2025 — 2025

  • SRM University

    Bachelor of Technology - BTech

    2017 — 2021

  • Indus Valley World School

    Higher Secondary Degree

    2014 — 2017

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Tuhin Sengupta — Client Engagement Specialist (Emea Region) at Criteo in Gurugram, HR, IN | Unifers