Tuhin Akash Chilakamarri

About Tuhin Akash Chilakamarri

I build user-centric products that scale, turning ambiguous problems into high-impact…

Experience

1. Senior Product Manager

   Amazon

   Jul 2022 — Present · Seattle, WA, US

   Amazon’s First Bulk Solution (0-to-1): Conceptualized the bulk order solution with enhanced capabilities such as multi-address delivery and bulk discounting, and launched in coordination with 60+ XFN partners, unlocking $330M in gross sales and improving CSAT from 2.8 to 4.2.Performance Metrics Platform: Led the end-to-end development of a new data platform surfacing seller performance insights (account health, revenue drivers, fulfillment efficiency). Reduced seller churn by 12% QoQ and unlocked $35M incremental GMV by enabling earlier intervention on performance risks.Discovery and Search Optimization: Launched an AI-powered product discovery platform that personalized search and browse experiences, dynamically ranking products based on user behavior and intent signals. Improved search-to-purchase conversion by 20%, driving $32M incremental revenue, while leveraging ML ranking models and relevance optimization techniques to surface the most relevant products.ML based Pricing strategy: Developed ML-based dynamic pricing models for Prime subscription customers, driving $80M in new sales through price discounts and periodic spend payment options during checkout. Partnered with Pricing, Business Development, and ML teams to design and test multiple pricing structures, optimizing for conversion, ARPU, and offer uptake.Executive alignment: Presented a 3-year strategy to Amazon Business leadership to serve our top 7% business clients, representing $105 ARR. Got leadership alignment and funding for 3 engineers, 1 sales ops manager to deliver on a 12-month roadmap.

Education

• Cornell Johnson Graduate School of Management

  Master of Business Administration - MBA

  2021 — 2022

• Indian Institute of Management, Calcutta

  Post Graduate Diploma, Computer/Information Technology Administration and Management

• Birla Institute of Technology and Science, Pilani

  Bachelor of Engineering - BE, Mechanical Engineering

Skills

• Customer Relationship Management (Crm)
• Business Analysis
• Management
• Matlab
• Operations Management
• Business Development
• Market Research
• Microsoft Office
• Business Strategy
• Customer Service
• Business Process Improvement
• Microsoft Excel
• Team Management
• C
• Pro Engineer
• Community Development