Tuesday Alvarez Ladwig

Senior Manager - Global Third Party Risk Management Oversight @PayPal

Chandler, AZ, US
EMAILS
t••••••@paypal.com
MOBILE NUMBERS
+14•••••••79

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WORK HISTORY

Nov 2021 — Present

Senior Manager - Global Third Party Risk Management Oversight @PayPal

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Chandler, AZ, US

Product Owner of the Third Party Risk Management system of record (ServiceNow)- Drive process to design, implement, and maintain PayPal’s enhanced Third Party Management and system of record- Develop processes, process links and intersections and functional support for third party processes- Influence and manage change across people, process, and technology to design and implement the Third Party Management program- Develop ways to improve business processes, user experience, and systems involved in the third-party life cycle (due diligence; on-boarding; monitoring; issue management and escalation; renewal, termination, and exit) with an emphasis on a risk-based approach that is consistent and repeatable across risk dimensions- Ongoing enhancement and ensuring the process is effective in managing risks related to third-party and alignment with evolving regulatory expectations- Establish standards by which to assess the performance of approved vendors- Develop and facilitate appropriate training and working groups- Continuously raise the visibility of the program through training and awareness campaigns- Develop and facilitate with support from FLOD vendor managers, a repeatable reporting process that include KRIs & KPIs- Liaise with PayPal’s compliance teams to build in new regulatory requirements within the TPM program requirements- Provide guidance to FLOD vendor managers on Third Party program compliance and its on-going objectives. Align practical risk mitigation with business objectives and foster a risk-conscious corporate culture

SKILLS

Team LeadershipHuman ResourcesCustomer ServiceProgram ManagementInsuranceLotus NotesCoachingPmoOperational Risk ManagementLeadershipAnalysisPerformance ManagementFinancial ServicesBackground ChecksOnboardingProject ManagementPeople ManagementComplianceBankingThird Party Vendor ManagementRisk ManagementJob CoachingRelationship ManagementProcess ImprovementChange ManagementClaimAnalytical SkillsCall CentersBusiness AnalysisPolicyBuilding RelationshipsCustomer SatisfactionSharepointManagementTeam BuildingInterviewsProject PlanningAmlCall CenterCredit Cards

ABOUT TUESDAY ALVAREZ LADWIG

Senior Manager - Risk & Compliance Third Party Oversight - CRVPM Level IV, CRBCMA

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