Tuesday Cronin

Program Manager, Customer Services at Maryland Judiciary Information Systems

Role: Program Manager, Customer Services at Maryland Judiciary
Location: Annapolis, MD, US
LinkedIn followers: 500 followers

About Tuesday Cronin

Experienced Information Technology Service Delivery Manager with a demonstrated history of working in several different environments of the Information Technology & Services industry. SME in the areas of Service Desk Management and Operations, SOP and Knowledge Base Development, Customer Service Escalation Management, Quality Assurance, Metrics Analysis and Reporting.

Experience

Program Manager, Customer Services
Maryland Judiciary
Apr 2023 — Present

Contact information

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Work email
•••••@mdcourts.gov
Personal email
•••••@•••••.com
Direct dial
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Current company

Maryland Judiciary

Administration of Justice · 1.2K employees · Annapolis, Maryland, United States

Mission & Vision: Mission The Maryland Judiciary provides fair, efficient and effective justice for all. Vision The Maryland Judiciary advances justice for all who come to Maryland’s courts. We are an efficient, innovative and accessible court system that works collaboratively with justice partners to serve the people with integrity and transparency. Goals: Provide access to justice Be responsive and adaptable to changing community needs Communicate effectively with stakeholders Improve systems and processes Be accountable Assure the highest level of service Build partnerships Use resources wisely

mdcourts.gov

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