George Tudor
Aetna, A Cvs Health Company
Elkton, FL, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Aetna, A Cvs Health Company
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EDUCATION
2015 — 2018
University of North Florida
Master of Business Administration (M.B.A.), Business Administration and Management, General
2012 — 2014
University of Florida
Bachelor of Science (B.S.), Sport Management
1998 — 2009
St. Johns River Community College
Associate in Arts, General Education
2010 — 2012
University of Florida - Warrington College Of Business
Bachelor of Science (B.S.), Business Administration
1994 — 2000
Crescent City Jr. Sr. High School
High School/Secondary Diplomas and Certificates
SKILLS
SowGenesysTroubleshootingIntelligent Call RoutingBusiness AnalysisStrategic PlanningWorkforce ManagementCall CentersReal Time MonitoringOutsourcingBusiness Process ImprovementCustomer SatisfactionTeam ManagementAvayaAnalysisData AnalysisContact CentersStaffing AnalysisWorkforce PlanningPerformance ManagementForecastingLeadershipManagementProcess ImprovementCustomer ExperienceCustomer ServiceTime ManagementTeam LeadershipAspect AcdCall Center
ABOUT GEORGE TUDOR
Senior Contact Center Transformation Project Manager with 15+ years of experience…
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