Tu Dang
IT and Quality Assurance Consultant @CGI
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WORK HISTORY
IT and Quality Assurance Consultant @CGI
As Subject Matter Expert (20••••14), supported Bell Canada and Bell Mobility’s large platforms comprising of 75 legacy, web, and proprietary applications from direct marketing to billings and payments.• As QA Manager and overall QA Lead (2014), coordinated 25 leads across departments for Scotiabank’s new customers\' interactions platform.• As Performance Test Lead/Architect (20••••09, 20••••14), leveraged expertise across the IT spectrum to deliver unparalleled load test solutions for 12 clients from 5 industries. • As Technical Lead (20••••12), investigated and analyzed Production issues then proposed solutions that shaped the way our client does business today.• As overall SIT Lead (20••••12), designed both functional and technical QA processes for Bell Mobility\'s new Network Mediation program.• As System Administrator (20••••10), administered Bell Canada\'s test environments connecting desktops, servers, and mainframes. • As Desktop Technician (20••••09), customized and certified deployable images in used by 10,600 customer care and direct marketing agents on a daily basis.• As QA Analyst (20••••09), tested outside-the-box to predict memory leakage and provided root cause 2 years after deployment when our Solutions Architect consulted.• As Overall Deployment Prime (2007), created deployment plan for Bell Aliant; signed-off and promoted more than 20 of Bell Canada’s home phone releases from System Test to SOAK then Production.
EDUCATION
University of Toronto
Honours Bachelor of Science - Computer Science, Software Engineering
SKILLS
ABOUT TU DANG
A skilled IT professional with 8+ years of consulting experience, primarily specialized in Quality Assurance. Tu leverages expertise across domains to bundle innovative solutions spanning technologically and culturally diverse environments. Overall, Tu is:DEDICATED• Exceeded performance expectations 7 consecutive reviews on the job.• Embraced all new challenges; Serviced 12 clients from 5 industries in 9 different roles.• Committed to 10 projects and 4 releases in 2013: CSA,OBE,Tapestry,e-Transfer,CMO,MVest,PSA,Diver,Siebel,30 Days Notice, BCCS R43-R45 and Server R13-1. INTERPERSONAL• Organized and supervised up to 65 contractors for Procyk Farms Limited.• Mentored and transitioned more than 20 members to CGI and project teams.• Led and mentored from students to professionals and non-professionals; organized and chaired the first Guildwood Phase 2 community meeting 06/2014.FAST-PACED• Wrote the first program 7 years after learning the alphabet; graduated from Computer Science 4 years later. • Swiftly assumed roles such as Desktop Technician,System Administrator,Business Analyst,Subject Matter Expert,Overall Deployment Prime,Overall QA Lead,Technical Lead,Performance Architect and QA Manager.• Multitasked 5 concurrent projects PSA,Diver,MVest,Siebel ActiveX and 30 Days Notice in 4 different roles as System Administrator,SME,ST Lead and Performance Architect.WELL-ROUNDED • Designed both functional and technical QA processes for clients in Telecommunications,Banking,Insurance,Government and Healthcare; experienced in Functional,Regression,Automation,Security and Performance testing practices.• Demonstrated proficiency with Hardware,Operating Systems,Security,Networking,Development,Database and various tools/technologies. Programmed in 2nd,3rd,4th and 5th generation languages (Assembly,C,PL/SQL and Prolog); scripted on UNIX,Windows and proprietary platforms.• A record of bringing new ideas and people together to solve problems, in short order.
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