Tucker Lloyd
- Role
- Strategic Customer Success Manager at Marigold
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Tucker Lloyd
Experienced and dedicated Customer Success Manager with a passion for delivering…
Experience
Strategic Customer Success Manager
Oct 2021 — Present
Manage a book of business of 50+(2M+ ARR) customers to ensure strong customer satisfaction •Maintain Salesforce records to create accurate customer data for account executives •Identify customer’s needs and created to solutions to meet customer’s expectations •Proactively determine areas of improvement to inform future user experience iterations •Serve as a liaison between the customer and internal business operations •Find opportunities for growth within active book of business
Skills
- Powerpoint
- Microsoft Excel
- Customer Service
- Event Planning
- Public Speaking
- Leadership
- Social Networking
- Social Media
- Time Management
- Microsoft Office
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