Tucker Loken-Dahle
Senior IT Program Manager Studio Adoption @Tencent
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WORK HISTORY
Senior IT Program Manager Studio Adoption @Tencent
Account Management - IT department’s lead account manager for Tencent Americas’ gaming studios (including flagship studio), built rapport and maintained healthy relationships with studio execs while delivering results.• Product Adoption - Consulted on customer pain points to establish projects and drive studio adoption of IT’s products, ranging from security optimization, cloud services, network infrastructure and IT operations.• Chief of Staff to Overseas CIO - Assisted CIO in cross functional communications and business reporting to Tencent Overseas and HQ including business/OKR reviews, long term strategy, organization and product updates etc.• Process Improvements - Developed and enforced Overseas IT\'s materials and processes for project management lifecycle, emphasizing detailed planning and agile development, significantly improving project execution and reducing schedule delays / cost increases • Organizational Development - Built Overseas IT department\'s PMO team, providing project management governance for all IT teams including Software / Network / Infrastructure Engineering, Cloud Solutions, Security and Compliance, Global Operations etc
EDUCATION
University of Oregon
BA, Accounting, Chinese
ABOUT TUCKER LOKEN-DAHLE
IT manager with experience in IT program management, infrastructure, procurement and operations. Technical skillset includes IT systems and hardware, finance and people management. Strong verbal and written communication skills, able to communicate effectively with leadership and cross functional stakeholders. Works well under pressure and with deadlines, able to handle multiple responsibilities while scaling operations, improving processes and developing team members in fast paced, frequently changing environments.
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