Tuba P.

Early Childhood Educator Assistant (Administrative Assistant) @BGC Canada

Hamilton, ON, CA

Admin Role: Managed employee vacation and sick leave in ADP payroll software, improving leave tracking accuracy and reducing payroll discrepancies by ensuring timely updates.Ensured data integrity through accurate documentation, filing, and auditing of program records.Responded to 5–10 daily client inquiries, achieving a 24-hour turnaround that enhanced family satisfaction and strengthened community trust.Increased program participation by 20% through targeted customer outreach and personalized service in swimming lessons, caregiver-child yoga classes, and before/after-school programsDeveloped and executed educational activities for children aged 8-36 months, focusing on social, emotional, and cognitive development, while ensuring activities were aligned with program goals and developmental milestones.Led a team of 20+ staff/volunteers to enhance program quality, improve team performance, and build a positive, community-driven environment.

Humber College

Bachelor of Commerce - Digital Business Management

Mohawk College

Advanced Diploma - Business Administration