Thomas Turco

Global Leader, Solution Consulting - Global Partnerships and Channels at ServiceNow

Role
Global Director, Partner Solution Consulting at ServiceNow
Location
Austin, TX, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Thomas Turco

Strategic and results-oriented Presales Executive with a proven ability to lead, scale, and transform global solution consulting organizations across high-growth enterprise software environments. Deep experience aligning Solution Consulting, Sales, Product, and Customer Success to accelerate pipeline, increase win rates, and drive predictable revenue outcomes. Expert in building global operating models, driving enterprise deal strategy, and positioning presales as a multiplier across direct and indirect sales motions. Recognized for developing top-performing, diverse teams; driving enterprise-scale change; and delivering measurable value through innovation, operational rigor, and trusted executive partnership.

Experience

  1. Global Director, Partner Solution Consulting

    ServiceNow

    Jan 2024 — Present · Austin, TX, US

    Appointed to lead and scale a newly formed global Partner Solution Consulting (PSC) organization focused on resale, service provider, and managed services GTM. Grew the team from 1 manager and 11 ICs to 3 managers and 23 team members within 12 months, supporting a $300M+ business. Architected a scalable global operating model while aligning sales motions, talent development, and strategic partner execution across regions. Operated as a strategic advisor across Sales, BUs, and the Partner ecosystem, with direct influence on GTM execution, platform adoption, and solution creation.Key Highlights:• Championed critical enablement programs including PSC Skills Assessment, SP Boot Camp (reboot), and the SC Activity Reporting initiative—resulting in reduced manual tracking, improved SC utilization, and enhanced partner engagement.• Drove a 12-week cross-functional initiative (Q4 2024–Q1 2025) with multiple VPs to clarify Embedded GTM definitions, reducing internal confusion and accelerating execution across the GPC.• Drove strategic clarity within the partner ecosystem, enabling effective positioning of Embedded within managed services—resulting in $9M+ revenue through Q2 and over $300M in pipeline.

Education

  • Texas State University

    BFA, Communications Studies

    2001 — 2004

Skills

  • IT Operations
  • Cloud Computing
  • Vsphere
  • Network Design
  • Vmware Vsphere
  • Strategy
  • Windows Server
  • Hardware
  • Solution Selling
  • Management
  • Vmware
  • IT Management
  • Vdi
  • Disaster Recovery
  • Enterprise Software
  • Vmware Esx
  • Data Center Architecture
  • High Availability
  • Microsoft Technologies
  • Storage Area Networks
  • Virtualization
  • Storage Solutions
  • Vmware Infrastructure
  • Storage
  • Enterprise Storage
  • Computer Hardware
  • Storage Virtualization
  • Nas
  • Servers
  • Iscsi
  • Data Center Relocation
  • Systems Management
  • Smb
  • Software as a Service (Saas)
  • Saas
  • Networking
  • Data Center
  • Hyper-V
  • San
  • Linux

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Thomas Turco — Global Director, Partner Solution Consulting at ServiceNow in Austin, TX, US | Unifers