Tony Mitchell
Information Technology Help Desk Technician at Versatile
- Role
- Remote Help Desk Technician at Versatile
- Location
- Harrisburg, PA, US
- LinkedIn followers
- 500 followers
About Tony Mitchell
Experienced Service Provider with a demonstrated history of working in the computer software industry. Skilled in Computer Repair, Point of Sale (POS) Systems, Printer Support, Network Hardware, and Computer Hardware Troubleshooting. Strong sales professional with a Associates focused in Graphic Design from The Art Institute of Pittsburgh-Online Division.
Experience
Remote Help Desk Technician
Apr 2021 — Present · Mechanicsburg, PA, US
This position helps clients with basic support and troubleshooting. Documenting the issues in tickets and escalating if the problem is unsolved.
Education
The Art Institute of Pittsburgh-Online Division
Associates, Graphic Design
2009 — 2013
Skills
- Laptops
- Desktop Computers
- Computer Repair
- Web Development
- Printers
- Operating Systems
- Customer Service
- Pos
- Networking
- Troubleshooting
- Team Leadership
- Computer Hardware
- Customer Satisfaction
- Software Installation
- Infrastructure Installs
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