Tammy Taphorn
Project Manager @PromptCare
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WORK HISTORY
Project Manager @PromptCare
Lenexa, KS, US
Lead enterprise IT initiatives across Finance, Infusion, and Respiratory divisions. Manage full project lifecycle including scope, schedule, risk, and stakeholder alignment. Oversee implementation of AI automation (bots and agentic agents) to drive operational efficiency. Deliver executive-level reporting on health, budget alignment, and roadmap strategy for project portfolio. Establish governance frameworks to support adoption and measurable ROI.
EDUCATION
University of Missouri-Kansas City
Master of Business Administration (MBA)
Kansas State University
Bachelor of Science (BS)
ABOUT TAMMY TAPHORN
My strategic oversight in standardizing best practices has significantly boosted project efficiency and success. My expertise in CRMs. SaaSC/Cloud application implementations and enhancements, along with a desire to improve the effectiveness of Professional Services through automation with a eye on scalable growth. My approach to operational excellence both internally and for my clients ensures delivery escalations are mitigated and resources are optimally utilized.Leading with a focus on collaboration, my recent work involved the global implementation of Certinia PSA, various Salesforce cloud services (CPQ, Revenue Recognition, Public Sector, Health, Service, etc.) where I effectively managed cross-functional teams and communicated vital project updates to stakeholders. This commitment to process improvement and customer success underpins my professional ethos.
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