Tom Morton

Lead Solutions Engineer @Salesforce

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Lead Solutions Engineer @Salesforce

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London, GB

I collaborate with clients across a range of industries to determine strategies and technologies that enable them to meet their business objectives around B2B and B2C marketing and engagement. This includes:• Gathering requirements from stakeholders• Assessing business capabilities and identifying business challenges• Reviewing employee and customer journeys• Evaluating and determining solution components• Developing and presenting executive level product demonstrations.Key areas I consult on include:• AI and Data• Multi-channel Marketing Hubs• Real Time Interaction Management• Analytics

EDUCATION

2009 — 2013

The University of Manchester

Bachelor of Science (BSc), Pharmacology and Physiology with Industrial Experience

SKILLS

ConsultingProject PlanningTime ManagementTeamworkIT StrategyWorkplace TransformationCustomer ServiceCognitive Computing SolutionsPre-SalesEvent ManagementEnd User Analytics SolutionsEnd User Support StrategyProject ManagementClient LiasonPharmaceutical IndustryProcess ImprovementPresenting

ABOUT TOM MORTON

Lead Solutions Engineer at Salesforce | Marketing Cloud, Analytics, AI, Automation & RTIM

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Tom Morton — Lead Solutions Engineer at Salesforce in London, GB | Unifers