Troy S.
Enterprise Infrastructure Manager @TravelCenters of America
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WORK HISTORY
Enterprise Infrastructure Manager @TravelCenters of America
Westlake, OH, US
Responsible for the strategic vision and management of Data Center Infrastructure Services (Microsoft Ent./Linux/Ent. Database/Storage/Collaboration/Virtualization/Cloud) and contributing to shareholder value growth. Acts as a thought leader via contribution to ARB, promotes service transformation (ITIL), fosters a security focused culture, and promotes customer first mindset. Responsible for the Modern Workplace transformation and driving the IT Digital Transformation effort.
EDUCATION
Polaris Career Center
Law Enforcement
USAF Technical Training School
Apprentice Security Specialist
USAF Computer Operations Technical School
Computer Systems Networking and Telecommunications
SKILLS
ABOUT TROY S.
IT Executive level hands-on leader with expertise in defense, manufacturing, retail, and retail finance industries. Led both engineering and operational support teams across all infrastructure stacks. One of the original architects of the Signet\\Sterling infrastructure through their most successful growth years. Selected, motivated, and developed high-performing staff. Experienced in contract negotiations and vendor management. Competencies:• IT Strategy & Execution • Customer Service and Relationship Management• Competitive Analysis, Vendor Negotiation• Infrastructure Architecture, Design and Security• International Support, Travel, and Deployment• E-Discovery, Litigation & Legal Support • Identity Management & Ent E-Mail Messaging • Infrastructure Resiliency and Disaster Recovery• Network Perf. Monitoring and Troubleshooting • Structured Cabling & Wireless Networking• Technical Leadership, Mentoring, Team Development• Virtualization & Cloud Deployment and Maturity
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