Trystan M.
Executive Operations & People Leader | Building Scalable Systems & Cultures | Driving Mission-Centered Organizational Excellence
- Role
- Vice President Operations at Military Operated Real Estate More
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Trystan M.
I build organizations that scale by aligning people, systems, and strategy. My career has…
Experience
Vice President Operations
Military Operated Real Estate More
Sep 2025 — Present · US
Executive leader for a mission-driven real estate company serving military families, veterans, and their communities. At MORE, I build the operational infrastructure that powers national scale, certification standards, and veteran-centered service.Key areas of impact include:Organizational Infrastructure: Designed and implemented HR systems, SOPs, job architecture, staffing flows, compliance practices, and board governance to support growth with accountability.Learning & Certification: Created multi-tier agent certification programs and launched MORE Academy, a custom LMS delivering asynchronous training, exams, and professional development tailored to military-affiliated agents.Technology & Automation: Built CRM integrations (Monday) and connected workflows across Microsoft 365, Zapier, and Power Automate—streamlining operations and enhancing data visibility nationwide.Brand & Service Standards: Established white-glove service protocols and brand positioning that reflect trust, transparency, and excellence for every veteran client.Talent & Future Readiness: Developed a hiring and training pipeline for operational staff and documented clear progression paths, including preparation for AI-enabled roles.What drives me is aligning people, systems, and technology to deliver lasting value for military families navigating one of life’s biggest transitions—finding a home. At MORE, we’re not just building a company, we’re building a community and a standard of excellence that ensures those who served are always served well.
Education
Northern Michigan University
Bachelor of Fine Arts (B.F.A.)
2003 — 2011
Skills
- Customer Engagement
- Fitness
- Cpr Certified
- Customer Service
- Public Speaking
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