Truong Vu
Data Operations Support II | Optimus @ Tesla
- Role
- Data Operations Support Ii Optimus Robot at Tesla
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Truong Vu
Overall skills: Java | HTML | CSS | Javascript | React.js | Node.js | Express | Discord.js | MongoDB| SQL | MySQL || C++| Git | Power BI | ExcelPlease feel free to contact me through t••••••••@gmail.com
Experience
Data Operations Support Ii Optimus Robot
Feb 2025 — Present · Palo Alto, CA, US
Monitored and performed real-time support in troubleshooting system issues for 10+ robots at 5+ deployments; Worked closely with the cross-functional engineering teams and QAs, utilizing Linux commands to debug- Performed testing on robotic navigation features, validating NVH, thermal/overheating, controller overrun, autonomous charging, and SLAM functionality- Created detailed technical documentation of deployment workflows, improving operational alignment, enabling faster issue resolution, and reducing downtime across robot deployments- Developed Excel and Power BI dashboards to visualize fleet reliability metrics, enabling detection of robot and site-level failure trends, accelerating root-cause investigations, and informing engineering prioritization for system improvements.
Education
De Anza College
Associate of Arts and Sciences - AAS, Computer Science
San José State University
Bachelor of Science - BS, Computer Science
2023
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