Trung Nguyen

About Trung Nguyen

A well-rounded engineer with in-depth expertise in Data Analytics, Business Intelligence built on top of a solid Computer Science background.• Skilled in performing data analysis, creating actionable dashboards and reports using Data Visualization & Business Intelligence tools such as Tableau, and MS SQL SSRS• Hands-on expertise in Database, Data Warehouse design, and deployment, using SQL to extract data from multiple sources• Experience in applying Machine Learning techniques including Supervised, Unsupervised Learning (Regression, Classification, Decision Tree, Random Forest, SVMs, Clustering, PCA, Neural Networks) using various statistical packages such as Python, JMP, SAS, Minitab, Excel• Solid understanding of NoSQL, Big Data & Big Data Analytics - Hadoop, Pig, HIVE• Know-hows in A/B Testing, Web Analytics using Google Analytics • Knowledge of Project Management, Business Process, Financial Services, Risk Management

Experience

1. Business Intelligence Analyst

   PayPal

   Jun 2025 — Present · Austin, TX, US

Education

• Saint Joseph's University

  Master’s Degree, Business Intelligence & Analytics

  2015 — 2016

• Ho Chi Minh City University of Technology

  Bachelor’s Degree, Computer Science

  2002 — 2007

• VNUHCM - University of Science

  Professional Diploma, Computer Systems Networking and Telecommunications

  2005 — 2006

Skills

• Software Development
• Agile Methodologies
• Tableau
• Python
• Management
• Avaya Technologies
• Big Data
• Vba
• Avaya Ip Telephony
• Hp Quality Center
• Forecasting
• Nortel Meridian
• Microsoft Office
• Web Analytics
• Machine Learning
• Jmp
• Splunk
• R
• Telecommunications Engineering
• Testing
• Oracle
• Data Mining
• Avaya Aura
• Capital Markets
• Google Analytics
• Java
• Sql
• Software Project Management
• Linux
• Software Quality Assurance
• Telecommunications
• Predictive Analytics
• Jira
• Apache Spark
• Knime
• Xml
• Regression Models
• Neo4j