Antoinette Cain
Social Media Marketing
- Role
- Claims Technical Expert, Gs-0105-12 at Social Security Administration
- Location
- Sumter County, SC, US
- LinkedIn followers
- 500 followers
About Antoinette Cain
Highly skilled Claims Technical Expert with over 20 years of experience in federal public…
Experience
Claims Technical Expert, Gs-0105-12
Social Security Administration
Mar 2012 — Present · Sumter, SC, US
Interpret and implement federal regulations to adjudicate complex claims and post-entitlement cases• Serve as liaison to congressional offices, government agencies, and organizational payees to resolve high-profile benefit disputes• Develop and deliver training programs on policy updates, fraud detection, and claims processing for 50+ staff members• Analyze workload trends and case data to identify systemic issues and recommend process improvements• Lead quality assurance reviews to maintain 98% accuracy in claims processing and documentation• Investigate and adjudicate fraud allegations, ensuring compliance with federal standards and procedures• Reduced claims backlog by 35% through workflow optimization and targeted staff training initiatives
Education
Morris College
Bachelor of Arts in Sociology
2004
Skills
- Public Speaking
- Policy
- Public Sector
- Public Policy
- Event Planning
- Grants
- Team Building
- Leadership Development
- Federal Government
- Microsoft Office
- Blogging
- Local Government
- Program Evaluation
- Social Networking
- Customer Service
- Government Contracting
- Public Administration
- Policy Analysis
- Social Media
- Leadership
- Community Outreach
- Government
- Nonprofits
- Training
- Proposal Writing
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