Trudy Minor

About Trudy Minor

As a Business Account Expert with T-Mobile, I help businesses leverage technology to operate smarter and grow faster. I specialize in identifying gaps, simplifying wireless solutions, and delivering value that impacts the bottom line. With a bachelor’s degree in communications, I bring a strong foundation in relationship-building, clear communication, and understanding client needs—skills that are essential in creating solutions that truly make an impact.My approach is simple—build strong relationships, provide honest guidance, and create solutions that actually make a difference. Whether it’s streamlining communication, improving mobility, or scaling operations, I’m here to make connectivity one less thing businesses have to worry about.Let’s connect if you’re ready to optimize your business connectivity and explore better solutions.

Experience

1. Business Account Expert

   T-Mobile

   Jan 2026 — Present · Overland Park, KS, US

   Manage daily customer communications and follow-ups through outbound and inbound calls, email, and virtual meetings.• Conduct in-depth research to understand customer needs, identify key stakeholders, and uncover potential business opportunities, tailor product and service messaging accordingly.• Drive the full sales cycle from initial outreach and needs assessment through proposal development and order finalization.• Participate in ongoing product and service training to maintain comprehensive knowledge of T-Mobile offerings, features, and benefits.• Demonstrate strong organizational skills with the ability to prioritize tasks and respond to high volumes of activity with speed and accuracy.• Thrive in fast-paced, dynamic environments by effectively managing multiple tasks and adapting to evolving priorities.

Education

• Wayne State College

  Bachelor of Science, Communication

  1999 — 2005

• Omaha Burke High School

  High School Diploma, General Studies

  1994 — 1999