Trudy Bryce Latif
Sr Technical Program Manager @Tealium
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WORK HISTORY
Sr Technical Program Manager @Tealium
San Diego County, CA, US
Create infrastructure for incident management from inception to root cause analysis using ITIL best practices- Develop and report on KPIs to Executive Leadership on a bi-weekly basis- Manage incoming Service Requests coming from internal stakeholders in Customer Success, Account Management, and Implementation Teams- Project lead for JIRA board and Confluence space managing and improving workflows, dashboards, and maintaining team space.
EDUCATION
Mount Saint Mary's University
Business Administration
SKILLS
ABOUT TRUDY BRYCE LATIF
I’m a results-driven Senior Technical Program and Operations leader with over a decade of experience working at the intersection of technology, operations, and cross-functional collaboration. I thrive in fast-paced environments where strategy, execution, and people leadership come together to drive real impact.In my current role at Tealium, I lead critical infrastructure and incident management initiatives that improve system reliability, operational transparency, and executive-level decision making. I work closely with engineering, product, and customer teams to align priorities, establish clear metrics, and ensure high-quality delivery during both steady-state operations and high-impact events.Throughout my career, I’ve built a reputation for bringing clarity to complex problems and helping teams operate more effectively at scale. My experience spans DevOps, API integrations, program execution, and operational readiness across SaaS and media environments. I’m equally passionate about building strong teams and inclusive cultures. I’m motivated by work that strengthens systems, empowers people, and creates space for diverse voices to lead. I enjoy partnering with teams and leaders who value thoughtful execution, accountability, and continuous improvement.Let’s connect if you’re interested in operational leadership, technical program execution, or building high-performing teams.
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