Trudy-Ann L.

Experience

1. Senior Human Resources Generalist

   Benelynk

   Aug 2022 — Present

   Successfully conduct complex employee relations investigations, identify problems, recommend appropriate guidance and coaching methods to correct issues identified and administer corrective actions/performance improvement plans, as needed. • Monitored and updated employee handbook, HR policies and procedures to identify gaps and make necessary changes to ensure compliance with legal and regulatory agencies, resulting in zero violations during external audits. • Promoted a positive work environment by revamping the company’s Culture Ambassador initiatives which increased the employee engagement from 55% to 80%. • Partnered with the HR Director as the company expanded from 2 states to 32 including Puerto Rico, applying for jurisdiction registration, expanded employee benefits coverages, and created standard operating procedures to assist with the federal and state policy requirements. • Managed the benefits enrollment for US and Puerto Rico Territory for new and existing employees while complying with federal guidelines. Organizing monthly new hire enrollment and open enrollment sessions. • Generated and distributed the labor reporting, monthly active and turnover report, and managed the leave of absences. • Directed the payroll administration for all employees by reconciling timecards, adding garnishments, creating batches, then reviewing the payroll registry for accuracy. While also ensuring the company complies with state, federal and US territory laws regarding offboarding. • Supervised and trained the HR team members on all aspects of HR administration, while managing the workflow of the department. • Acted as the lead as the company acquired new software for ADP recruiting, and HR Works.

Skills

• Microsoft Word
• Phone Etiquette
• Management
• Quickbooks
• Keyboard Programming
• Accounting
• Team Management
• Written Communication
• Customer Service
• Microsoft Outlook
• Oral Communication
• Time Management
• Microsoft Excel
• Leadership
• Multitasking
• Organizational Development
• Team Leadership
• Public Speaking
• Microsoft Office
• Microsoft Powerpoint
• Research