Troy Lopez
IT Engineer @ Lambda | SAAS, Microsoft, Cisco, Okta, MDM, DLP, Compliance, Infosec, AWS, Gsuite
- Role
- IT at Lambda
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Troy Lopez
As an IT Engineer I leverage my 15+ years of experience and skills in VLAN, remote user support, and DNS server to provide reliable and efficient IT solutions for the company and its clients. I am responsible for managing and troubleshooting network devices, servers, and applications, as well as providing technical assistance and training to end-users across different locations and platforms.My passion for technology and support stems from my early exposure to computers and IT challenges in the Bay Area, where I grew up and studied. I have worked as an IT Support Engineer at Cisco and a Sr. IT Specialist at ThousandEyes, where I gained valuable insights and knowledge in cloud computing, security, and performance monitoring. I am always eager to learn new technologies and tools, and to share my expertise and best practices with others. I am also a certified professional in innovative customer service, time management, and OneDrive for Business. Outside of work, I enjoy spending time with my family, friends, and pets, and indulging in my hobbies of Star Trek trivia, art, cooking, and video games.
Experience
IT
May 2024 — Present · San Francisco, CA, US
Education
Alhambra High School
High School Diploma
2000 — 2004
Diablo Valley College
Information Technology
2002 — 2005
Indiana University Northwest
Business Administration
2005 — 2006
Skills
- Pharmaceutical Industry
- Fda
- Computer Hardware
- Jira
- Healthcare Industry
- Citrix
- Microsoft Exchange
- Corporate Security
- Networking
- Microsoft Sql Server
- Microsoft Technologies
- Information Technology
- Windows 7
- Group Policy
- System Administration
- Dns
- Integration
- Laptops
- Active Directory
- Windows Server
- Hardware
- Business Continuity
- Data Administration
- Vmware
- Clinical IT
- Biotechnology Industry
- Os X
- Vpn
- Cloud Computing
- Security
- Microsoft Office
- Help Desk Support
- Databases
- Windows
- Technical Support
- Operating Systems
- Troubleshooting
- Printer Support
- Windows Xp
- Domain Name System (Dns)
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